Privacy Policy

1. Data Controller

DALYGOIN S.A.C. is the data controller responsible for the processing of personal data collected through the website https://dalygoin.com.

Contact details:
Email: dalygoin@gmail.com

2. Scope of this Policy

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services, including ticket sales, tours, and travel-related experiences.

We are committed to complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Full name
• Identification document (when required for ticket issuance)
• Email address
• Phone number
• Billing details
• Payment-related information (processed securely by authorized payment providers)
• Booking and transaction details
• Technical data (IP address, browser type, device information)
• Cookies and usage data

We do not store full credit or debit card information.

4. Legal Basis for Processing (Article 6 GDPR)

• Performance of a contract
• Compliance with legal obligations
• Legitimate interests (fraud prevention, service improvement, security)
• Consent (for marketing communications and optional cookies)

5. Purpose of Data Processing

• Process ticket and tour bookings
• Confirm transactions and issue invoices
• Provide customer support
• Prevent fraud and ensure platform security
• Comply with legal and regulatory obligations
• Send promotional communications (only where consent has been given)

6. Data Sharing and Third-Party Service Providers

• Payment processors
• Hosting and cloud service providers
• Technology and IT infrastructure providers
• Analytics and marketing service providers
• Event organizers and tour operators
• Legal and regulatory authorities when required by law

All third parties are required to process data in accordance with applicable data protection laws.

7. International Data Transfers

Your personal data may be transferred to and stored on servers located outside your country of residence, including outside the European Economic Area (EEA).

Where such transfers occur, we ensure appropriate safeguards are implemented in accordance with GDPR requirements.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected.

9. Data Security

• SSL encryption
• Restricted access to personal data
• Secure hosting environments
• Internal security protocols

However, no system can guarantee absolute security.

10. Your Rights Under GDPR

• Access your personal data
• Rectify inaccurate data
• Request erasure (“Right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at:
info@dalygoin.com

11. Cookies

We use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

You may manage cookie preferences through your browser settings.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon publication on this website.